DevOps Support Engineer at Mercor

DevOps Support Engineer

Hourly Contract | Remote in US, Canada, UK, Australia, or New Zealand | $50-$70/hour

Mercor is seeking an experienced DevOps Support Engineer to help design, review, and validate prompt-based questions for training advanced AI models. Use your expertise in CI/CD pipelines, infrastructure automation, and cloud-native operations to ensure that AI systems reflect real-world engineering and deployment best practices.

Key Responsibilities

• Write, review, and improve DevOps-focused prompts and responses for AI training

• Ensure coverage of deployment, monitoring, automation, incident response, and production troubleshooting

• Evaluate prompt quality and LLM-generated outputs for technical accuracy and relevance

• Draw from your experience with CI/CD, container orchestration, infrastructure-as-code, and cloud environments (AWS, Azure, GCP)

• Collaborate asynchronously with technical teams to refine evaluation standards

Ideal Qualifications

• 3+ years of experience as a DevOps engineer, SRE, platform engineer, or systems integration engineer

• Bachelor’s degree in Computer Science, Software Engineering, IT, or a related technical field (or equivalent experience)

• Based in the US, Canada, UK, Australia, or New Zealand

• Hands-on experience with CI/CD tools, infrastructure-as-code (e.g., Terraform), Docker/Kubernetes, and cloud platforms

• Experienced supporting production systems and deployment pipelines

• Strong technical writing and documentation skills

Job Details

• Fully remote and asynchronous; flexible with your schedule

• 10-20 hours per week, with potential to expand up to 40 hours per week

• Initial project duration: 1-2 months, with possible extension

• Start: mid to late August, rolling applications

Interview Process

• AI interview with DevOps scenario and screen-sharing prompt creation (desktop/laptop required)

• Evaluate LLM outputs and select most effective responses

• Selection based on technical accuracy, clarity, and prompt evaluation

Compensation & Legal

• Hourly contractor classification

• Weekly payments via Stripe Connect

About Mercor

Mercor connects elite technical and creative talent to leading AI labs. Headquartered in San Francisco, CA, Mercor’s investors include Benchmark, General Catalyst, Peter Thiel, Adam D’Angelo, Larry Summers, and Jack Dorsey. We value diversity and provide reasonable accommodations upon request.

Apply now to help shape how AI understands DevOps workflows and production infrastructure.