Healthcare Administrative Specialist at Mercor

Healthcare Administrative Specialist | $40–$50/hr | Remote (US)

Join a team seeking experienced healthcare back-office professionals who understand the full administrative lifecycle of medical practices, hospitals, and health plans. If you live and breathe revenue cycle, prior authorizations, claims, or provider operations — we want to hear from you.

About the Role

We're looking for hands-on healthcare administrative professionals who actively own one or more core back-office workflows. You'll help us map and understand the precise steps these processes take within the real tools and systems you use every day.

Core Workflows

• Patient Access & Front-End: Registration, scheduling, insurance/eligibility verification, benefits interpretation, intake, and referral management
• Prior Authorizations & Utilization Support: Initiating, submitting, and tracking authorizations through payer portals
• Claims & Revenue Cycle: Claim submission, status tracking, denials and appeals, A/R follow-up, and rejection resolution
• Remittance & Payment Posting: Electronic remittance advice (ERA), payment posting, and reconciliation against clinical charges
• Provider & Payer Operations: Credentialing, provider enrollment, payer configuration, appeals & grievances, and member/provider services
• Health Information & Practice Administration: Medical records administration, release of information, and day-to-day practice operations

Requirements

• 3+ years of daily, hands-on experience in a healthcare administrative or back-office role
• Direct experience with payer portals such as Availity, Optum/Change Healthcare, Waystar, Office Ally, UHC Link, BCBS, or Aetna
• Proficiency with EHR/practice management platforms and/or clearinghouses
• Currently working in a healthcare administrative role
• Must be based in the United States

Ideal Backgrounds

• Practice Administrator / Medical Office Manager
• Revenue Cycle Specialist / RCM Analyst
• Medical Billing Coordinator / Full-Cycle Biller
• Patient Access Lead / Intake / Referral Coordinator
• Prior Authorization Specialist
• Denials / Claims Resolution Specialist
• Credentialing / Provider Enrollment Specialist
• Health Plan / Payer Operations (claims, appeals & grievances, provider configuration)
• Health Information Management (HIM) / Medical Records Administrator

Note: This role is focused on administrative and operational workflow expertise — not medical coding or clinical care positions.