Operations Manager (APAC/MEA) at Turing

Operations Manager (APAC/MEA) | Contractor | Worldwide Remote | Up to 9 Weeks

Turing is seeking experienced Operations Management professionals to help shape the next generation of frontier AI models. In this role, you will create, evaluate, and refine high-quality training and evaluation tasks focused on real-world business operations — including process improvement, resource scheduling, workflow optimization, and performance management.

This is a fully remote contractor engagement requiring at least 4 hours per day (up to 40 hours/week), with 4 hours of overlap with PST.

About Turing

Turing is one of the world's fastest-growing AI companies, accelerating the advancement and deployment of powerful AI systems. Turing partners with leading AI labs to advance frontier model capabilities and builds real-world AI solutions for mission-critical enterprise challenges.

Key Responsibilities

• Produce expert-level tasks and gold-standard solutions in process design, scheduling, and operational performance.
• Author realistic task scenarios involving process optimization, shift/resource scheduling, workflow mapping, and performance evaluation.
• Apply rubric standards and grading frameworks established by the Functional SME Lead.
• Incorporate calibration feedback and iterate on task designs under senior review.
• Verify that all operational scenarios, logistics data, and business workflows are accurate, realistic, and solvable using standard frameworks.
• Maintain consistent alignment with project guidelines, quality benchmarks, and milestone deadlines.

Requirements

• Experience: 3–8 years of hands-on experience in operations management, business operations, or a closely related field.
• Core Skills: Proven experience with Lean, Six Sigma, capacity planning, shift scheduling, bottleneck resolution, and operational KPI/OKR tracking.
• Deliverables: Track record of producing process maps, SOPs, resource schedules, and performance dashboards.
• Analytical Thinking: Ability to evaluate complex workflows, analyze operational data, and identify inefficiencies.
• Communication: Excellent written English for crafting realistic corporate scenarios, operational prompts, and evaluation rubrics.
• Independence: Self-motivated with the ability to work autonomously and iterate based on feedback.

Education

• Bachelor's degree or equivalent practical experience in any field.
• Experience in AI evaluation, data annotation, content review, or quality assurance is a plus but not required.

Engagement Details

• Type: Contractor
• Duration: Up to 9 weeks
• Hours: Minimum 4 hours/day, up to 40 hours/week with 4-hour PST overlap required

Evaluation Process

Shortlisted candidates will receive a Job Interest Form. Final selected candidates will be contacted with next steps and onboarding details.