Patient Financial Clearance Leader at Mercor

Patient Financial Clearance Leader | $135/hr | Worldwide Remote

Mercor is partnering with a leading AI research lab to find experienced Patient Financial Clearance Leaders who will help shape the next generation of AI tools in healthcare revenue cycle management. This is a unique opportunity to apply your deep expertise in charity care, self-pay collections, and patient financial advocacy while directly influencing AI systems that improve patient access and optimize revenue capture.

Key Responsibilities

• Lead patient financial counselling and clearance operations, including charity care screening, financial assistance applications, and self-pay resolution.
• Evaluate AI-generated financial counselling recommendations, eligibility screening outputs, and patient communication drafts for accuracy and appropriateness.
• Screen patients for Medicaid eligibility, charity care qualification, and financial assistance program enrollment.
• Counsel patients on financial obligations, payment plan options, and available assistance programs.
• Coordinate with social work, case management, and billing teams to resolve complex patient financial situations.
• Develop and maintain SOPs for financial clearance workflows, including pre-service financial screening and point-of-service collections.
• Monitor KPIs such as charity care conversion rates, financial assistance enrollment, and point-of-service collection performance.
• Ensure compliance with regulatory requirements including 501(r) regulations and EMTALA.
• Annotate AI outputs and provide structured feedback to support AI training datasets.

Requirements

• 5+ years of experience in patient financial counselling, financial clearance, or self-pay revenue cycle management, with at least 2 years in a leadership role.
• Deep knowledge of charity care programs, financial assistance eligibility, Medicaid screening, and self-pay collections.
• Familiarity with 501(r) regulatory requirements and hospital financial assistance policy compliance.
• Experience with point-of-service collections, payment plan administration, and patient financial advocacy.
• Proficiency with EHR platforms such as Epic or Cerner and financial assistance management tools.
• Exceptional written and verbal English communication skills with high attention to detail.

Preferred Qualifications

• Certified Revenue Cycle Representative (CRCR) or equivalent certification.
• Experience with presumptive eligibility screening tools and Medicaid enrollment facilitation.
• Background in hospital, health system, or federally qualified health center (FQHC) settings.
• Comfort evaluating AI-generated patient financial content and familiarity with AI tools.
• Experience developing patient financial education materials and staff training programs.

Why Join?

• Contribute to the development of frontier AI systems in healthcare.
• Collaborate with a world-class AI research organization on high-impact projects.
• Gain cutting-edge exposure to AI workflows in healthcare revenue cycle management.
• Help shape the future of healthcare AI while leveraging your existing expertise.