Project Manager II - Tech Docs at Mercor

Project Manager II – Technical Documentation | $55–75/hr | Remote (US)

Join a high-impact team supporting a premier global consumer electronics and technology client. As a Project Manager II, you'll sit at the intersection of product security, customer success, research science, and security consulting — driving operational excellence through exceptional technical documentation and cross-functional project leadership.

This role is ideal for a detail-obsessed communicator who thrives in fast-paced, collaborative environments and is passionate about technology, process improvement, and clear, structured writing.

Key Responsibilities

• Respond to stakeholder requests within 30 minutes and provide actionable follow-up within 48 business hours.
• Lead the creation, management, and timely completion of all project documentation.
• Continuously update work instructions, SOPs, guidelines, standards, and policies to reflect best practices.
• Leverage AI tools to generate first drafts, improve grammar and clarity, and maintain documentation consistency — with human editorial oversight throughout.
• Optimize documentation for both human readers and AI retrieval using clear structure, defined terms, and appropriate access controls.
• Develop and refine document templates and presentations using Google Suite.
• Facilitate structured document review sessions via screen-sharing and virtual meeting platforms to drive consensus and secure sign-offs.
• Aggregate and synthesize information for weekly, monthly, and quarterly security gap reporting.
• Conduct initial risk analyses of stakeholder requests and deliver actionable recommendations.
• Examine R&D initiatives to identify confidentiality and security risks, translating findings into robust guidance.
• Collaborate with global Subject Matter Experts (SMEs) to ensure technical accuracy across all materials.
• Develop internal learning resources, training curricula, and documentation for diverse audiences.
• Serve as a primary interface in cross-functional meetings, capturing key decisions, actions, and deliverables.
• Prepare and deliver concise, well-structured presentations to senior leadership.
• Establish and monitor KPIs to ensure program delivery aligns with strategic goals.

Qualifications

• Bachelor's degree required; advanced degree in business, sciences, history, political science, or related field highly preferred.
• Minimum 3 years of experience in project management, technical writing, or a related discipline.
• Proven portfolio of high-impact technical, business, or procedural writing deliverables.
• Strong critical thinking skills with the ability to work independently and within distributed, multicultural teams.
• Demonstrated interest in consumer electronics, technology, and AR/VR/MR ecosystems.
• Experience with customer success management or cross-functional, matrixed organizations.
• Exceptional organization, attention to detail, and ability to manage competing priorities.
• PMP certification is a plus but not required.
• Familiarity with AI, AR, VR, or advanced technology organizations is advantageous.

This is a full-time, W-2 role administered by Cincinnatus, an enterprise staffing company placing skilled professionals within leading technology client teams. This is not a freelance or project-based engagement.