Quality Manager at Turing

Quality Manager | Project-based | 16 weeks

About the role

Lead quality strategy for Turing's large-scale AI training data and annotation programs. Define standards, lead quality teams, oversee audits, and support accurate, consistent delivery under tight turnaround times.

Responsibilities

• Define quality standards, metrics, and targets across data types.
• Build and lead Quality Leads and QA teams.
• Develop audit, sampling, calibration, and escalation frameworks.
• Lead client quality reviews and handle quality-related escalations.
• Partner with Project Leads to balance quality, speed, and cost.
• Identify root causes and improve processes, training, and guidelines.
• Monitor quality reports and drive corrective actions.

Requirements

• 8+ years of experience, including 4+ years leading teams.
• Strong experience in quality management and high-volume operations.
• Proven ability to design and scale quality systems.
• Excellent analytical, communication, and stakeholder-management skills.
• Experience leading managers or team leads.
• Experience in annotation, data labeling, AI training data, multimodal projects, or LLM evaluation is preferred.

Project and schedule

The listing describes a project-based engagement with a defined number of evaluation tasks, each involving comparison of multiple chatbots and a final assessment.

• Duration: 16 weeks.
• Schedule: five working days per week, including weekends as required, with two weekdays off.
• Work hours: 7am–4pm PST.

Pay, work location, and applicant location eligibility are not specified.