Site Reliability Engineer at Mercor

Site Reliability Engineer | $100–$160/hr | Remote (US Only)

Mercor is seeking experienced Site Reliability Engineers to help evaluate and train AI models on real-world infrastructure challenges. You'll draw on your production expertise to author and review complex scenarios covering incident response, root cause analysis, observability, and operational best practices.

What You'll Do

• Design and review realistic, production-grounded scenarios involving system failures, monitoring, and remediation
• Apply your on-call and incident response experience to assess how well AI systems diagnose and resolve infrastructure-level problems
• Contribute to post-mortem processes, capacity planning evaluations, and alerting strategy reviews
• Collaborate closely with project leadership during an active pilot phase

You're a Great Fit If You:

• Have 3+ years of experience in SRE, DevOps, or production engineering at a major tech company or leading startup
• Have served in on-call rotations managing Tier 1/Tier 2 services with meaningful SLA requirements
• Are experienced with incident response and structured RCA (root cause analysis) processes
• Are proficient with observability tools such as Prometheus, Grafana, Datadog, or PagerDuty
• Have deep knowledge of Linux systems, networking (TCP/IP, DNS, load balancing), and container orchestration (Kubernetes, Docker)
• Have hands-on experience with infrastructure-as-code (Terraform, Pulumi, CloudFormation) and CI/CD pipelines
• Possess strong debugging skills across the full stack — from application-level tracing to kernel-level diagnostics
• Are currently based in the United States

Project Details

This role begins in late March, with potential for additional openings in April. The project is in a pilot phase, and participants are expected to be highly engaged with project leadership throughout.