Site Reliability Engineer (SRE) at Mercor

Site Reliability Engineer | $200/hr | Remote

Mercor, which connects technical talent with organisations working on technology and AI initiatives, is hiring Infrastructure / Site Reliability Engineers for an engagement building and operating complex, enterprise-grade infrastructure. This is a full-time opportunity, and candidates must be able to commit to a full-time engagement.

What You'll Do

• Build, operate and improve highly available, scalable production infrastructure.
• Manage and optimise Kubernetes-based production environments.
• Design and maintain cloud infrastructure, primarily on AWS.
• Build and maintain observability across infrastructure and applications using Datadog or similar platforms.
• Investigate production incidents, perform root-cause analysis and implement durable fixes.
• Improve monitoring, alerting, logging, tracing and overall production visibility.
• Develop automation and internal tooling to reduce manual operational work.
• Partner with software engineering teams on deployments, infrastructure and production reliability.
• Contribute to infrastructure architecture decisions for complex distributed systems.

Requirements

• Professional experience in Infrastructure Engineering, SRE, Platform Engineering, DevOps or Production Engineering.
• Hands-on experience operating complex, enterprise-grade production systems.
• Strong production experience with Kubernetes.
• Strong experience with AWS and cloud-native infrastructure.
• Experience with Datadog, Prometheus, Grafana or comparable observability platforms.
• Experience with Infrastructure as Code (Terraform, Pulumi or equivalent).
• Strong understanding of distributed systems, networking, containers, Linux and cloud architecture.
• Experience building or maintaining CI/CD and production deployment infrastructure.
• Strong debugging, troubleshooting and incident-response skills.
• Proficiency in at least one programming or scripting language, such as Python, Go or Bash.

Strong Signals

• Operating Kubernetes and cloud infrastructure at significant production scale.
• Supporting high-traffic or mission-critical applications.
• Building infrastructure or platform tooling used by large engineering organisations.
• Ownership of production reliability, on-call operations, incident response or capacity planning.
• Demonstrated improvements to SLOs/SLIs, observability, deployment reliability or operational efficiency.

Pay and Schedule

$200/hr. Full-time engagement required; candidates must be able to commit full-time.

Location

Fully remote.