Sr. Technical Product Ops Specialist at Mercor

Senior Technical Product Operations Specialist | $60–80/hr | Remote (US)

Join a prestigious tech company's Product & Regulatory Operations organization as a Senior Technical Product Operations Specialist. In this high-impact role, you'll drive product quality, growth, and engagement through data-driven decision-making, SQL-powered analytics, AI-assisted workflows, and cross-functional program management. This is a full-time, W-2 position employed through Cincinnatus, an enterprise staffing partner.

Key Responsibilities

• Lead program execution strategy across multiple products and platforms, from 0-to-1 initiatives to quality improvements via technical and programmatic solutions
• Write and optimize advanced SQL queries (CTEs, window functions, joins, aggregations) to extract insights from complex datasets
• Build and maintain dashboards, reports, and visualizations using internal tools and Google Sheets to support real-time stakeholder decision-making
• Leverage AI agents and tools to automate repetitive tasks, accelerate data analysis, and prototype solutions
• Proactively identify program risks and develop data-backed mitigation strategies with clear cross-functional communication
• Manage multiple workstreams simultaneously with strong organizational rigor and a self-starter mindset
• Support data annotation, labeling, and LLM training workflows across product quality teams

Required Qualifications

• 8+ years of experience in consulting, strategy, operations, or technical product operations
• Proficient in SQL with hands-on experience writing advanced queries
• Comfortable working with AI agents and AI-assisted workflows
• Expert-level Google Workspace skills, especially Google Sheets (complex formulas, pivot tables, automated workflows)
• Strong critical thinking and data-driven problem-solving abilities
• Experience with data annotation, labeling, and LLM training in product quality environments
• Proven time management and organizational skills with the ability to work independently

Preferred Qualifications

• Experience with VS Code or similar development environments
• Familiarity with low-code/no-code tools or AI-assisted code generation
• Dashboard and data visualization experience (Tableau, Looker, or similar)
• Knowledge of data pipelines, ETL processes, or data infrastructure
• Background in QA, triage operations, or ML/AI validation workflows
• Experience collaborating with engineering teams on technical specifications

Cincinnatus is an Equal Employment Opportunity employer committed to diversity and inclusion. Reasonable accommodations are available for qualified individuals with disabilities throughout the application process.