Sr. Technical Product Ops Specialist at Mercor

Senior Technical Product Operations Specialist | $60–80/hr | Remote (US)

Join a prestigious tech company's Product & Regulatory Operations organization as a Senior Technical Product Operations Specialist. In this high-impact role, you'll drive product growth, engagement, and quality through data-driven decision-making, advanced SQL analysis, AI-assisted workflows, and technical tooling — all while collaborating closely with product, engineering, legal, and cross-functional teams.

Key Responsibilities

• Lead program execution strategy across multiple products and platforms, including 0-to-1 initiatives and quality improvement efforts via programmatic and technical solutions
• Write and optimize advanced SQL queries to collect, transform, and analyze product data — surfacing trends and insights that drive business decisions
• Build and maintain dashboards, reports, and visualizations (internal tools, Google Sheets) to support real-time stakeholder decision-making
• Leverage AI agents and tools to accelerate data analysis, automate repetitive tasks, and prototype solutions
• Proactively identify program risks, develop data-backed mitigation plans, and communicate clearly across cross-functional teams
• Manage multiple workstreams simultaneously, identifying opportunities and predicting roadblocks through rigorous data analysis

Minimum Qualifications

• 8+ years of experience in consulting, strategy, operations, or technical product operations / program management
• Proficient in SQL — including CTEs, window functions, joins, aggregations, and data transformations
• Hands-on experience with AI agents and AI-assisted workflows
• Expert-level proficiency in Google Workspace, especially Google Sheets (complex formulas, pivot tables, automated workflows)
• Strong multitasking, organizational, and time-management skills
• Self-starter with the ability to work independently and drive projects without close supervision
• Effective critical thinker who leverages data to anticipate and resolve problems

Preferred Qualifications

• Experience with VS Code or similar development environments
• Familiarity with low-code/no-code prototyping or AI-assisted code generation
• Experience building dashboards with tools like Tableau or Looker
• Knowledge of data pipelines, ETL processes, or data infrastructure concepts
• Background in quality assurance, triage operations, or ML/AI validation workflows
• Experience collaborating with engineering teams on technical specifications and requirements
• Experience developing and implementing manual and automated test strategies

This is a full-time, W-2 role employed through Cincinnatus, an enterprise staffing company placing professionals within leading technology company teams. Employment, payroll, and benefits are administered by Cincinnatus.