Retail & Consumer Banking Expert at Turing

Retail & Consumer Banking Expert | $100+/hr | Remote

About the role

Turing is looking for Retail and Consumer Banking professionals to work with AI researchers and improve the performance of AI models. You will apply your expertise in deposit products, branch and digital banking operations, customer advisory, and banking compliance to evaluate and train AI systems. No prior AI experience is required.

What you'll do

• Evaluate LLM models on retail banking topics such as checking and savings accounts, certificates of deposit, payments, overdraft and fee structures, and digital banking services.
• Create rubrics to assess model capabilities on tasks like interest and APY calculations, product suitability recommendations, account dispute resolution, KYC/AML procedures, and customer financial needs assessment.
• Collaborate with AI researchers and fellow banking experts to shape training methods, evaluation strategies, and benchmarks.

Requirements

• 2+ years of experience in Retail/Consumer Banking (e.g., personal banker, branch manager, retail product manager, banking operations, or retail banking compliance).
• Strong grasp of deposit and payment products, customer onboarding and due diligence, branch and digital operations, and consumer banking regulations (e.g., BSA/AML, Reg E, Reg DD).
• Excellent written English.

Nice to have (not required)

• CAMS, CRCM, FINRA licences (SIE, Series 6/63), or MBA in Finance.

Pay and schedule

• Competitive hourly compensation of ~$100+/hour, depending on experience.
• Flexible commitment of 10–30 hours per week.
• Duration of about 1 month, with the possibility of extension based on performance and project needs.
• Fully remote and flexible work environment.