About Messari:
Messari is a leading provider of crypto market intelligence products, helping professionals confidently navigate the crypto/Web3 landscape. We bring transparency and smarter analytics to the industry through a global research database and a comprehensive suite of data visualization and asset discovery tools. Our mission is to drive smarter participation in crypto for both individuals and institutions.
Our name, “Messari,” originates from the Franciscan monks of the Renaissance, who emphasized "clean books" as a moral imperative, promoting proper accounting methods. This led to investment growth through "trust but verify" principles. At Messari, we aim to provide reliable information for better participation in the crypto ecosystem.
Our users include prominent analysts, investors, and organizations such as Coinbase, BitGo, Anchorage, 0x, Chainalysis, Ledger, Compound, MakerDAO, and more.
Role Overview:
We are looking for an experienced and dedicated People Operations and Development Manager to join our People team. This role is essential for overseeing day-to-day People Operations, ensuring compliance with policies, and managing key development programs. The ideal candidate will have a strong HR operations background, with expertise in compliance, employee relations, and talent development in a remote-first environment. This role requires a versatile professional capable of handling both operational and programmatic aspects of our People function.
People Operations Responsibilities:
- Manage HR processes for onboarding, off-boarding, benefits administration, employee experience, performance, and compliance.
- Partner with finance on payroll, perks, and personal changes to ensure efficiency and compliance with company policies.
- Manage recognition and milestone awards programs, including inventory and vendor management.
- Facilitate leave of absence requests with our HR partner, ensuring compliance with company policies and clear, empathetic communication.
- Partner with Messari’s HR vendor to execute HR policies, processes, and programs effectively.
- Serve as a primary contact for employees, providing guidance and support for work-related issues.
- Represent HR to respective teams, providing consistent support and addressing HR-related inquiries.
People Development Responsibilities:
- Collaborate with stakeholders to manage the successful delivery of Messari’s Analyst Program, including onboarding, performance, talent development, and the Alumni Network.
- Evaluate KPIs and metrics to measure program effectiveness, identify improvements, and recommend strategies to enhance program value and impact.
- Provide guidance on career paths, skill development, internal mobility, and professional growth within the Research organization.
- Assess and support training needs, conducting sessions to enhance skills for both managers and employees.
Required Skills:
- Bachelor’s degree in Human Resources, Business Administration, or a related field. A Master’s degree or HR certification (e.g., SHRM-CP, PHR) is a plus.
- 5+ years of proven experience in HR operations.
- Strong knowledge of HR policies, procedures, and best practices, with the ability to interpret and apply employment laws and regulations.
- Strong analytical, organizational, and facilitation skills.
- Experience in managing, negotiating, and building effective relationships with vendors.
- Proven track record of establishing credibility and trust within a diverse workforce.
- Ability to manage multiple projects with professionalism and confidentiality.
- Excellent leadership, communication, and interpersonal skills, with the ability to collaborate with cross-functional teams and stakeholders.
- Proficiency in data analysis and reporting tools. Experience with HR platforms (ADP, Rippling, ChartHop, 15Five, and Greenhouse) preferred.
- High level of integrity, professionalism, and confidentiality, committed to delivering exceptional service to internal and external customers.
Salary Range:
$144,000 - $163,000, depending on experience.
